Service Department
The Service Department application supports mechanical department and body shop. It features an integrated appointment system, electronic repair order (ERO), repair order writing, sales and technician analysis reports, work in process management, and full integration with the general ledger and accounts receivable.

• Complete on-screen appointment system; appointments convert to repair orders
• On-screen work in process management includes dynamic selection and display of open repair orders by service writer and/or status
• Menu pricing, discounts, and coupons
• Service can check the status of special order parts
• Electronic repair order for actual technician time log
• Technician can send a message to parts department
• On-screen or printed labor profit analysis by service writer
• Detail of labor performed by technician