System Environment
Work with System Tasks
A new option has been added to the System Environment menu that lets an authorized user:
- Work with the status of devices in their security group
- Work with printer writers in their security group
- Test TCP/IP communications between the ARKONA server and any IP address.
To use this option, a user must have rights to “Authorized to System Tasks” in System Environment security. To give a user rights to this, the dealership ARKONA security officer can take the following steps:
- Take option 7=User Security from the System Environment menu and position to the user ID.
- Take option 2=Change by the user name to display the User Security menu.
- Take option 2=Application Options by the System Environment application and set Authorize to System Tasks = Y and press [ENTER] to save.
Work with Device Status
This option lets you work with the configuration status of devices in your security group to vary the devices off and on.
Work with Printer Status
This option lets you work with the printer writer status of printers in your security group to start or end the printer writer and work with and respond to messages on your printers.
Verify TCP/IP Connection (PING)
This option lets you check TCP/IP communication by pinging another device from the ARKONA server. To do this, take the following steps:
- Take option 81=Work with System Tasks from the System Environment menu and take option 1=Select by Verify TCP/IP Connection.
- Key in the IP address of the device you want to ping and press [ENTER] to display the Display Job Log screen.
- Use function F10=Display detailed messages to see the Display All Messages screen.
- Use function F18=Bottom to move to the bottom of the message screen. You should see a message as follows:
Successful TCP/IP communications:
Verifying connection to host system 172.31.2.198.
PING reply 1 from 172.31.2.198 took 1 ms. 256 bytes. TTL 127.
PING reply 2 from 172.31.2.198 took 1 ms. 256 bytes. TTL 127.
PING reply 3 from 172.31.2.198 took 1 ms. 256 bytes. TTL 127.
PING reply 4 from 172.31.2.198 took 1 ms. 256 bytes. TTL 127.
PING reply 5 from 172.31.2.198 took 1 ms. 256 bytes. TTL 127.
Round-trip (in milliseconds) min/avg/max = 1/1/1.
Connection verification statistics: 5 of 5 successful (100 %).
Unsuccessful TCP/IP communications:
Verifying connection to host system 12.12.12.12.
No response from host within 1 seconds for connection verification 1.
No response from host within 1 seconds for connection verification 2.
No response from host within 1 seconds for connection verification 3.
No response from host within 1 seconds for connection verification 4.
No response from host within 1 seconds for connection verification 5.
Connection verification statistics: 0 of 5 successful (0 %)
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Benefit: This new option gives a knowledgeable, authorized user the ability to resolve normal device and communications issues without calling ARKONA Customer Support. For more information on what can be accomplished with Work with System Tasks, contact ARKONA Customer Support.
Show which users are security officers
A new field has been added to the User Security screen to indicate which users are security officers in the ARKONA DMS. To see this information, an authorized user can take option 7=User Security from the System Environment menu.
Benefit: You can tell which users have security officer access without calling every user up to look at them.
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